Strata prices graded cards, raw cards and sealed products. If something is wrong, this is where to reach a human.
support@stratatcg.com — we aim to reply within two business days.
Guideline 1.2 requires a published contact for content concerns, and this is it. Any shared list can be reported from inside the app — including by people viewing it without an account — and you can block a user from their profile. Reports are reviewed and acted on within 24 hours, the commitment the Terms makes; you can also email the address above with the share link.
Every value links out to its source, and is labelled with where it came from and how old it is. If a figure disagrees with its source, send us the cert number (or the card or product name and set) and what you're seeing. Values are estimates from public sales data, not appraisals — see the Terms.
Settings → Account → Delete account, in the app. It removes your account, username, follows, any connected X handle and your profile photo from our servers immediately. See the Privacy Policy for what stays on your device.